Askiva

What is Askiva?

Askiva is an AI-powered interview automation tool that handles scheduling, conducting interviews, and analyzing results. It transforms traditional manual research processes by running multiple interviews simultaneously across different languages and time zones.

Top Features:

• AI-Driven Scheduling: automatically contacts participants, arranges meetings, and sends reminders without human intervention.
• Persona Customization: adapts communication style and tone to match research needs and participant backgrounds.
• Multilingual Support: conducts interviews in 10+ languages across various time zones simultaneously.
• Insight Summarization: delivers concise summaries and actionable insights from interview data.

Use Cases:

• Marketing Research: collect consumer feedback and market insights without scheduling headaches.
• Product Development: gather user feedback efficiently to improve features and usability.
• Healthcare Studies: automate patient interviews while maintaining professional standards.
• Customer Experience: consistently measure satisfaction through automated follow-ups.

Who Can Use Askiva?

• UX Researchers: professionals needing consistent user feedback without repetitive scheduling tasks.
• Market Analysts: teams requiring large sample sizes across different demographics.
• Product Managers: busy professionals who need customer insights without administrative burden.
• Academic Researchers: scholars conducting studies with multiple participants and tight deadlines.

Pricing

Askiva is completely free to use. There are no paid plans or subscriptions required to access its core features.

Pros and Cons

Pros:

• Time Efficiency: cuts research timeline dramatically by running multiple interviews simultaneously.
• Bias Reduction: consistent AI interviewing reduces human bias in data collection.
• 24/7 Operation: conducts interviews around the clock regardless of interviewer availability.
• Automatic Analysis: provides ready-made insights rather than raw data requiring manual processing.

Cons:

• Beta Stage: currently available only through waitlist as the product is not fully launched.
• Human Touch: may lack the intuitive follow-up abilities of experienced human interviewers.
• Learning Curve: new users might need time to properly set up research parameters.
• Technical Limitations: effectiveness likely depends on quality of initial research design inputs.

FAQs:

1) How does Askiva handle participant no-shows?

Askiva automatically sends reminders and can reschedule with participants who miss appointments without manual intervention.

2) Can I customize the interview questions?

Yes, you can upload custom questions or define your research topic for Askiva to develop appropriate questions.

3) What formats does Askiva accept for participant lists?

Askiva accepts Excel and CSV files containing participant names, email addresses, and phone numbers.

4) How secure are the interview recordings?

Recordings are securely stored and accessible only to authorized users after interviews are completed.

5) What happens after interviews are completed?

Askiva provides auto-transcribed recordings, sentiment scores, and AI-summarized themes from all interviews.