Minded

What is Minded?

Minded is an AI agent platform that lets teams build and train digital workers by recording how real employees do their jobs. Instead of writing code or wiring APIs, you teach agents with screen recordings and plain English, then deploy them to handle support, sales, and back-office work.

Top Features:

• Screen recorder training: teach agents by recording your workflows like onboarding a new hire.
• Plain English control: manage and correct agents using everyday language without technical skills.
• No-code tool access: agents operate internal systems and apps without custom API work.
• Enterprise security: built with SOC2 Type 2, GDPR compliance, SSO, and audit trails.

Use Cases:

• Customer support: resolve tickets, answer questions, and act inside help systems automatically.
• Sales operations: qualify leads and update records across connected business tools quickly.
• Finance tasks: process documents and routine back-office work in many formats and languages.

Who Can Use Minded?

• Support teams: reduce ticket volume by deploying agents trained on top performer behavior.
• Operations leaders: automate repetitive workflows without hiring more staff or engineers.
• Enterprises: scale trusted automation with governance, permissions, and on-premise deployment options.

Pricing

• Free ($0): start with no credit card to explore the platform basics.
• Pro ($100/month): includes 10,000 monthly credits for growing automation needs.
• Business ($500/month): includes 50,000 monthly credits for larger, busier teams.
• Enterprise (custom): tailored pricing with advanced security, SSO, and dedicated support.

Pros and Cons

Pros:

• Fast setup: recording-based training removes the need for long technical integration projects.
• No coding: non-technical staff can build and manage agents on their own.
• Strong security: certifications and audit trails make it suitable for regulated industries.

Cons:

• Credit costs: heavy usage can grow expensive as automation volume increases monthly.
• Business focus: the platform targets companies more than individual casual users.
• Learning curve: mapping complex processes well still takes some upfront planning time.

FAQs:

1) Do I need to write code?

No, you train agents with screen recordings and manage them using plain English.

2) Is my data secure?

Yes, the platform is SOC2 Type 2 certified and GDPR compliant with audit trails.

3) What tasks can agents handle?

They handle support, sales, finance, and back-office work across your connected systems.

4) Can it work with my existing tools?

Yes, agents operate your internal systems and apps without custom API integration.

5) Is there a free option?

Yes, a free plan lets you start without a credit card.