What is Tennr?
Tennr is an AI-powered platform that streamlines the pre-visit healthcare process from referral to revenue. It utilizes RaeLM™, a vision-language model trained to interpret medical records against payor criteria, helping providers convert more patients while reducing denials.
Top Features:
- Universal inbox: automatically classifies and routes documentation for hands-off processing across multiple channels.
- Automated data extraction: pulls information from any document format and populates EHR systems without manual entry.
- Benefits investigation: determines active coverage with an under-the-hood payor mapping engine for accurate billing.
- Prior authorization management: handles the complex process of obtaining authorizations from payors.
- Referrer visibility: provides complete transparency to referring providers throughout the patient journey.
Use Cases:
- Streamlining referral processing: converting high volumes of faxed referrals into organized, actionable data.
- Reducing authorization denials: ensuring documentation meets payor requirements before submission.
- Managing documentation backlogs: processing large volumes of patient information efficiently.
- Accelerating intake timelines: reducing the gap between referral and first appointment.
Who Can Use Tennr?
- Healthcare networks: organizations managing high volumes of patient referrals across multiple locations.
- Independent providers: smaller practices seeking to improve operational efficiency without adding staff.
- Revenue cycle managers: professionals focused on optimizing reimbursement and reducing denials.
- Medical equipment suppliers: companies processing complex documentation for equipment authorization.
Pricing
- Paid: Tennr requires a subscription. Visit the official website for current pricing details and available plans.
Pros and Cons
Pros:
- Time efficiency: dramatically reduces the time from referral to first appointment.
- Revenue improvement: cuts denials and improves successful claim submission rates.
- Staff relief: automates tedious manual tasks so teams can focus on patient care.
- Multi-channel support: handles eFax, email, and e-portal referrals in one system.
Cons:
- Implementation complexity: may require significant setup to integrate with existing systems.
- Learning curve: staff might need time to adapt to the new workflow processes.
- Cost consideration: smaller practices might find the investment substantial initially.
FAQs:
1) How does Tennr handle incomplete referral documentation?
Tennr automatically identifies missing information and initiates requests to obtain it, either through fax or calls.
2) Can Tennr integrate with any EHR system?
Tennr is designed to work with major EHR systems, creating and updating charts across platforms.
3) How does the RaeLM™ vision-language model improve accuracy?
RaeLM™ is specifically trained on medical documentation to interpret unstructured records against complex payor requirements.
4) What types of healthcare specialties benefit most from Tennr?
While beneficial across healthcare, specialties with complex authorization requirements like medical equipment and sleep medicine see significant impact.
5) How quickly can a practice implement Tennr?
Implementation timelines vary based on practice size and existing systems, but Tennr provides support throughout the process.