Avora

What is Avora?

Avora is an AI-powered platform designed for dental practices that automates charting, coaching, and patient follow-ups. The system works by creating a virtuous cycle that improves documentation, boosts case acceptance, and helps schedule appointments with personalized communication.

Top Features:

• Chart Agent: records appointments, creates perio and clinical notes that sync directly with your PMS system.
• Coach Agent: provides guidance to staff based on your practice's unique clinical and communication standards.
• Follow-up Agent: writes personalized messages for patients with incomplete treatment or missing hygiene appointments.
• AI SOPs and Scorecards: tracks performance and ensures consistent quality across multiple locations.

Use Cases:

• Dental documentation: automatic recording and charting during patient appointments reduces administrative burden.
• Staff training: consistent coaching helps associates improve case presentation and communication skills.
• Patient reactivation: personalized follow-ups help recover unscheduled treatment and boost re-care rates.
• Multi-location management: standardization of procedures and communication across dental groups or DSOs.

Who Can Use Avora?

• Dental Service Organizations (DSOs): groups managing multiple practices benefit from standardized operations and training.
• General practice dental groups: teams looking to improve re-care rates and recover unscheduled treatment.
• Specialty practices: implant groups and others seeking to improve case acceptance rates.
• Practice managers: professionals responsible for training staff and optimizing practice performance.

Pricing

Avora is a paid tool that requires a subscription to access its features. Visit the official Avora website for the latest pricing plans and available tiers.

Pros and Cons

Pros:

• Time savings: reduces time spent on administrative tasks like recall lists by up to 80%.
• Revenue growth: helps recover unscheduled treatment and improves case acceptance rates.
• Staff development: provides consistent coaching and performance tracking across locations.
• PMS integration: notes and documentation sync directly with your practice management software.

Cons:

• Learning curve: staff may need time to adapt to the AI-assisted workflow.
• Implementation effort: requires setting up practice-specific SOPs and coaching parameters.
• Potential resistance: some team members might worry about AI replacing their roles.

FAQs:

1) How does Avora improve case acceptance rates?

By coaching staff on presentation techniques and following up with personalized messages that address patient-specific concerns and circumstances.

2) Is Avora difficult to implement across multiple locations?

No, it's designed specifically for multi-location groups, allowing for consistent SOPs and communication standards across all practices.

3) Will Avora work with my existing practice management software?

Yes, Avora integrates with popular dental PMS systems to ensure smooth data flow and documentation.

4) How do I measure ROI from implementing Avora?

Track metrics like reactivated treatment value, re-care rates, case acceptance percentages, and time saved on administrative tasks.

5) Can Avora be customized for specialty practices?

Yes, you can train Avora agents to follow your specialty's unique clinical protocols and communication approaches.