CartPilot

What is CartPilot?

CartPilot is an AI sales agent that lives right inside your online store. Shoppers type or speak what they want, and it searches the catalog, compares options, applies coupons, and adds items straight to their cart. It also answers shipping, return, and order status questions on WooCommerce and Shopify stores.

Top Features:

• Cart actions: adds, removes, and updates the right product variants in the cart.
• Voice and text: shoppers can talk or type, with over 30 voices to choose from.
• Store training: learns from your catalog, policies, and documents to answer accurately.

Use Cases:

• Guided shopping: visitors describe a need in plain words and get matching products.
• Support deflection: answer order, shipping, and return questions without a support ticket.
• After-hours sales: keep selling overnight when no staff member is around to help.

Who Can Use CartPilot?

• WooCommerce stores: add an AI salesperson to a WordPress shop with one plugin.
• Shopify merchants: connect a store and go live in minutes without a developer.
• Agencies: run the agent across many client shops with multi-store lifetime plans.

Pricing

• Lite (free): 50 one-time conversations for one shop with up to 1,000 products.
• Pilot ($31 per month): 200 conversations a month for one shop, down from $39.
• Starter Lifetime ($139 one-time): one shop, 10 monthly conversations, and unlimited chats via your API.

Pros and Cons

Pros:

• Cart control: it fills the cart in chat instead of linking to product pages.
• Quick setup: most merchants go live in under two minutes with no code.
• Usage pricing: costs scale with shopper conversations rather than staff seats or headcount.

Cons:

• Limited platforms: only WooCommerce and Shopify work today, with others still coming.
• Small free plan: the free tier includes just 50 conversations that never renew.
• GDPR in progress: the company says full GDPR compliance is still being built.

FAQs:

1) Does CartPilot really fill the cart?

Yes, it adds the chosen variant and can update or remove items.

2) Which platforms are supported?

It works with WooCommerce and Shopify today, with more platforms planned.

3) Can shoppers use voice?

Yes, shoppers can talk to the agent, and merchants pick from over 30 voices.

4) Do I need a developer?

No, you install the plugin, connect your store, and style the widget.

5) Who makes it?

It is built by weDevs as part of its StorePulse suite.