Frigade

What is Frigade?

Frigade is an AI platform that learns your product by actually using it, then guides your users through real workflows inside the app. It replaces standalone onboarding, in app support, and survey tools with one adaptive agent. Teams use it to cut support tickets, speed up activation, and lift revenue from every new signup and trial user.

Top Features:

• AI Agents: agents that learn by exploring your product and keep knowledge current without manual edits.
• In App Guidance: step by step tours, tooltips, and flows tailored to user intent and behavior.
• Smart Search: natural language search that answers questions and then walks users to the result.
• Built In Surveys: capture feedback, run polls, and collect context directly inside the product surface.
• Human Handoff: route complex questions to human support when the AI agent is not confident.

Use Cases:

• New User Onboarding: guide first time users through setup steps with personalized tours and contextual hints.
• Feature Adoption: announce new features and walk power users to the right in app destination.
• In App Support: resolve product questions with live guidance instead of static help center articles.

Who Can Use Frigade?

• Product Teams: ship onboarding, tours, and in app announcements without waiting on engineering cycles.
• Growth Teams: drive activation, retention, and expansion with targeted, data driven user experiences.
• Customer Success: reduce ticket volume and support load with self serve guidance embedded in the product.

Pricing

• Free Demo ($0): live demo account with no commitment for teams to try the platform.
• Growth ($1,000 per month): five seats and two agents for teams launching AI guided experiences.
• Enterprise (custom): tailored plan with advanced security, compliance, and integration support for large orgs.

Pros and Cons

Pros:

• Self Learning Agents: agents explore the product themselves so teams skip manual knowledge base upkeep.
• Unified Tooling: replaces several onboarding, support, and survey tools with one connected platform.
• Strong Developer SDK: clean React components let engineers embed flows fast with full code control.

Cons:

• Higher Entry Price: the growth plan starts at a thousand dollars per month, limiting small team use.
• Product Maturity: the AI focused offering is new, so some integrations may still be under active work.
• Enterprise Pricing Opacity: custom pricing requires sales contact and can slow down fast buying decisions.

FAQs:

1) What does Frigade do?

It is an AI platform that guides users through product workflows to boost activation and adoption.

2) Does Frigade use AI agents?

Yes, it uses agents that learn your product and give users real time in app guidance.

3) Is there a free plan?

There is a free live demo available, but paid plans start at one thousand dollars monthly.

4) How does the agent learn my product?

The agent explores your product the way a user would and keeps its knowledge updated.

5) Can it replace my help center?

Yes, Frigade acts as an in app teacher so users get answers without reading help articles.