What is Knowster?
Knowster is an AI chatbot that reads the pages on your website and answers visitor questions from them. It replies in the visitor's own language, captures contact details when someone asks about prices, and logs every question it cannot answer. Setup takes one line of code and roughly five minutes.
Top Features:
- Site training: reads your public pages and re-reads them on a regular schedule.
- Drive sync: pulls answers from Google Docs, Sheets, text, and markdown files.
- Lead capture: collects visitor emails when they ask about pricing or availability.
Use Cases:
- After-hours support: answer customer questions in the evening and on weekends without staff.
- Ecommerce FAQs: handle shipping, returns, and product questions straight from store pages.
- Content gaps: turn unanswered questions into a to-do list for new pages.
Who Can Use Knowster?
- Small businesses: give visitors instant answers without hiring support staff or developers.
- SaaS teams: deflect repeat product questions and capture trial leads from the site.
- Agencies: run white-label chatbots across many client websites from one account.
Pricing
- Free ($0): 100 messages a month, one website, and ten leads with branding.
- Starter ($39 per month): 2,000 messages, three websites, 200 leads, and an analytics dashboard.
- Pro ($99 per month): 6,000 messages, ten websites, 1,000 leads, and full white-label branding.
- Scale ($299 per month): 20,000 messages, 50 websites, and 5,000 leads for high volume.
Pros and Cons
Pros:
- Fast setup: one script tag puts the chatbot live on almost any website.
- Stays accurate: scheduled re-reads keep answers in line with your latest pages.
- Free plan: you can test it on live traffic without a card.
Cons:
- File limits: uploaded PDF and Word files are not read as sources yet.
- Drive limit: only a single read-only Google Drive folder can be connected.
- Branding: the Free and Starter plans display the product logo in the widget.
FAQs:
1) Do I need a developer?
No, you paste one script tag and it goes live within minutes.
2) Which platforms does it support?
WordPress, Shopify, Wix, Squarespace, Webflow, Framer, and plain HTML sites all work.
3) Can it answer in other languages?
Yes, it replies in whatever language the visitor writes in.
4) Is my data used for training?
No, content is encrypted in transit and never used for model training.
5) Is there a free plan?
Yes, it includes 100 messages a month and needs no credit card.