Released

What is Released?

Released is an integrated platform that connects Jira with customer communication. It lets product teams transform Jira roadmaps into shareable portals, automate release notes with AI, and collect customer feedback - all within one centralized hub.

Top Features:

• AI-powered release notes: generates polished product updates directly from Jira tickets, saving significant writing time.
• Dynamic roadmap sharing: converts internal Jira roadmaps into customizable external views for different audiences.
• Feedback collection: gathers and organizes customer input directly in relation to your product development.
• Multiple embedding options: displays your product portal as standalone, page embed, or widget popup.

Use Cases:

• Stakeholder communication: keep investors and executives updated with tailored roadmap views showing relevant priorities.
• Customer updates: publish professional release notes without the usual formatting and distribution headaches.
• Product feedback loops: collect and analyze user opinions to inform development decisions faster.
• Technical documentation: maintain updated product information across website and documentation effortlessly.

Who Can Use Released?

• Product managers: teams needing to communicate roadmaps and updates without extra administrative work.
• Development teams: engineers wanting to showcase their work without writing lengthy documentation.
• Customer success teams: professionals who need to keep clients informed about product changes.
• SaaS companies: organizations using Jira that want to improve their product communication workflow.

Pricing

• Free ($0 / Month): Up to 10 users, 2,000 AI tokens/user. Unlimited idea portals, feedback inbox, public roadmaps.
• Standard ($1.10 / User* / Month): Unlimited users, 10,000 AI tokens/user. Everything in Free + remove watermark.
• Advanced ($1.70 / User* / Month): Unlimited users, 20,000 AI tokens/user. Everything in Standard + embed forms, Slack feedback, premium support.

Pros and Cons

Pros:

• Time efficiency: automates repetitive communication tasks that typically consume product teams' time.
• Jira integration: works directly with existing Jira data rather than requiring duplicate entry.
• Security focus: offers SOC 2 Type 2 certification and SAML SSO integration for enterprise needs.
• Customizable AI: lets you train the system to match your company's tone and style.

Cons:

• Jira dependency: requires Jira usage, limiting teams using alternative project management tools.
• Learning curve: may take time to set up customized prompts for optimal AI output.
• Feedback feature limitation: feedback collection module is still in beta status.

FAQs:

1) How long does it take to set up Released?

According to user testimonials, it takes less than 15 minutes from installation to publishing your first release note.

2) Can I customize how my roadmap appears to different audiences?

Yes, Released allows creation of tailored roadmap views for customers, stakeholders, and internal teams from a single Jira source.

3) How does the AI writing feature work?

The AI generates release notes from your Jira tickets, adapting to custom prompts you set for different issue types.

4) Is Released secure enough for enterprise use?

Yes, with SOC 2 Type 2 certification, data encryption, and SAML SSO integration with Atlassian Access.

5) Can I embed Released in my existing website?

Released offers three options: standalone portal on your domain, full page embed, or popup widget integration.