Released

What is Released?

Released is an AI agent designed for property hosts that manages guest communication through Telegram 24/7. it answers inquiries, provides property information, and offers upselling opportunities without requiring any additional apps or technical knowledge.

Top Features:

• 24/7 Automated Responses: handles 80% of guest queries automatically without host intervention.
• Multilingual Support: communicates in over 30 languages without needing translators.
• Native Telegram Integration: works directly within Telegram Business with end-to-end encryption.
• Smart Upselling: identifies sales opportunities naturally during conversations with guests.
• Customizable Personality: allows adjustment of tone, formality, and emoji usage to match your brand.

Use Cases:

• Overnight Guest Support: answers late-night questions without disturbing the host.
• International Guest Communication: breaks language barriers with automatic translation capabilities.
• Property Information Sharing: provides consistent details about check-in, amenities, and local tips.
• Revenue Generation: suggests relevant services like airport transfers to increase booking value.
• Performance Monitoring: delivers reports on response times and query resolution rates.

Who Can Use Released?

• Individual Property Owners: hosts with single properties seeking to reduce communication workload.
• Small Property Managers: professionals handling multiple units needing consistent guest communication.
• Vacation Rental Agencies: companies managing numerous properties across different locations.
• International Property Hosts: owners welcoming guests from various countries and language backgrounds.

Pricing

Released is a paid tool that requires a subscription to access its features. Visit the official Released website for the latest pricing plans and available tiers.

Pros and Cons

Pros:

• Time-Saving: frees hosts from constant phone checking and middle-of-night disruptions.
• Revenue Growth: automatically suggests relevant upsells that increase booking values.
• No Technical Setup: integrates directly with Telegram without requiring new software.
• Privacy Compliant: uses EU-based hosting with GDPR compliance for data security.

Cons:

• Platform Limitation: only works with Telegram, not other messaging platforms.
• Tiered Pricing Structure: restricts features like customization to higher-priced plans.
• Limited AI Control: may need host intervention for complex or unusual requests.

FAQs:

1) How does Released handle questions it can't answer?

It escalates unanswered queries to the host after 15 minutes, ensuring guests never feel ignored.

2) Can Released handle payments from guests?

Yes, it processes payments securely through Stripe integration with highest security standards.

3) Will guests know they're talking to an AI?

Released introduces itself once as a virtual assistant, maintaining transparency while being helpful.

4) How are different properties managed in one account?

Pro and Elite plans allow management of multiple properties with customized information for each.

5) What languages does Released support?

It supports over 30 languages automatically, making it ideal for international hosting.