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Sierra AI

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Deliver personalized AI experiences for better customer support

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Overview

Comprehensive overview of Sierra AI

What is Sierra AI?

Sierra AI is a customer experience tool that lets businesses deploy AI agents to handle inquiries, solve problems, and take action across multiple channels and languages. It creates personalized, empathetic interactions while connecting to your existing systems.

Top Features:

  • Voice capability: enables natural phone conversations with customers through AI that can reason and act in real-time.
  • Customizable personality: adapts to your brand's tone, policies, and knowledge base for consistent customer interactions.
  • System integration: connects with your CRM, order management, and other systems to take actual actions, not just answer questions.
  • Multi-channel support: works across different communication channels with the build-once, run-everywhere approach.

Use Cases:

  • Customer support au...

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