Twig

What is Twig?

Twig is an AI assistant designed for customer support teams that works 24/7 to instantly resolve customer issues. It analyzes thousands of documents, retrieves user data in real-time, and prepares ready-to-send responses within seconds, while allowing human agents to review and refine.

Top Features:

• 24/7 AI Support: works around the clock in your SaaS app to handle customer inquiries without delay.
• Hybrid Inbox: combines AI automation with human oversight to deliver superior customer experience.
• Real-time Data Retrieval: accesses user-specific information instantly to provide personalized responses.
• Quality Validation: verifies answers across seven dimensions to catch hallucinations and ensure accuracy.
• Cross-app Functionality: operates across platforms via browser extension to minimize context swit...