247Rep

What is 247Rep?

247Rep gives small businesses a team of AI employees for WhatsApp, Telegram, email, web chat, Instagram, and phone calls. They answer questions, quote products, track orders, book appointments, and capture leads from your real business data. An AI Chief of Staff watches every channel and asks your approval before customer-facing actions.

Top Features:

• Six channels: one AI team covers chat apps, email, web, and phone calls.
• 18 skills: the AI picks actions like order lookup, booking, and lead capture.
• Customer 360: one shared record per person keeps history consistent across channels.

Use Cases:

• Retail orders: take WhatsApp orders, read bank receipts, and confirm payments automatically.
• Bookings: schedule clinic and salon appointments against real availability, with no staff involved.
• Promotions: send personalized broadcasts that mention what each customer asked about.

Who Can Use 247Rep?

• Retailers: answer product questions and process orders around the clock without extra staff.
• Service businesses: clinics, salons, and agencies fill calendars straight from chat conversations.
• Developers: connect custom systems through the REST API, webhooks, and data connections.

Pricing

• Free ($0): 100 signup credits that never expire, with no subscription required.
• Starter ($10): 1,000 credits, where one AI reply on any channel costs one.
• Growing ($20): 2,200 credits at a lower per-credit rate, the most popular pack.
• Scale ($30): 3,600 credits at the lowest rate, plus custom top-ups from $1.

Pros and Cons

Pros:

• No subscription: pay only for AI actions, while dashboards and workflows stay free.
• Human control: role permissions and approvals keep the AI from sending risky replies.
• Wide reach: customers message you on the apps they already use every day.

Cons:

• Voice costs: phone calls use 30 credits per minute, which adds up fast.
• Few integrations: only Shopify has a ready-made connector, with more still in development.
• Credit math: actions cost different credit amounts, so budgeting takes some planning.

FAQs:

1) Which channels are supported?

WhatsApp, Telegram, email, web chat, Instagram, and VoIP phone lines all work.

2) Do I need a subscription?

No, you buy credit packs from one dollar, and credits never expire.

3) Can a human take over?

Yes, complex cases go to a human, even in the middle of live calls.

4) Does it handle other languages?

Yes, it detects about ten languages and can switch languages mid-sentence.

5) Can it connect to my store?

Yes, Shopify connects directly, and other systems link through the API.