Checkstep

What is Checkstep?

Checkstep is an AI content moderation platform for trust and safety teams. It scans text, images, video, and audio in over 100 languages, applies your own policies, and routes unclear cases to human moderators. It also handles appeals and transparency reports for the EU Digital Services Act and UK Online Safety Act.

Top Features:

• Policy engine: define what is allowed on your platform across major abuse types.
• Multimodal scanning: check text, images, video, and audio together using swappable AI models.
• Compliance tools: run appeals, file statements of reasons, and generate DSA transparency reports.

Use Cases:

• Marketplace safety: screen listings and profiles for fraud, spam, and harmful content.
• Gaming communities: catch harassment and hate speech in player chat across many languages.
• Regulatory reporting: prepare for DSA and Online Safety Act audits with recorded decisions.

Who Can Use Checkstep?

• Trust and safety teams: automate routine reviews so small teams focus on difficult judgment calls.
• Compliance leaders: track enforcement, appeals, and reporting duties under European and UK law.
• Platform operators: protect users on social, dating, streaming, review, and marketplace sites.

Pricing

• Demo (free): a guided walkthrough of the platform booked with the sales team.
• Custom quote (contact sales): pricing based on setup, content volume tiers, and moderator seats.
• BPO partners (contact sales): outsourced human review teams arranged through handpicked partner providers when needed.

Pros and Cons

Pros:

• Quick start: the minimum integration is one API call and runs within days.
• Model choice: pick and swap detection models instead of relying on one vendor.
• Privacy friendly: content is not stored, and media is accessed by link only.

Cons:

• No public pricing: you must book a demo before seeing any cost figures.
• Setup work: policies, thresholds, and queues usually take a few weeks to tune.
• Enterprise focus: small communities may find the platform larger than they need.

FAQs:

1) What content types can it moderate?

It checks text, images, video, and audio, plus images with captions.

2) Does it replace human moderators?

No, automation clears obvious cases so people handle judgment calls and appeals.

3) How many languages are supported?

Over 100 languages are handled natively, with translation for the rest.

4) Does it help with DSA compliance?

Yes, it runs appeals and files statements of reasons to the EU database.

5) How long does setup take?

A basic API integration runs within days, then policies need tuning.